Knowlarity Partners with Voiz to Offer Scalable Cloud Business Communication Solutions

Knowlarity, one of Asia’s foremost Cloud Business Communication providers, excels at meeting the communication challenges of the ever-evolving businesses and customer expectations. Through its offerings in Voice, Video, Messaging, AI-Enabled Speech Analytics & ChatBots/VoiceBots, Knowlarity aids businesses in streamlining business communication. The company is continuously evolving its smart solutions to help businesses solve some of the most complex communication challenges in an easy manner. 

Knowlarity has partnered with VOIZ, the online marketplace for customer support & telesales provider to aid businesses to accelerate their voice operations on a scalable platform. The partnership will enable businesses to redefine their customer/tech/product support, telesales, telemarketing, recruitment & processing transactions. The cloud business communication solutions will streamline the customer engagement process on every communication channel via a single platform that can be integrated with all leading CRMs. As today’s customers tend to communicate with businesses on the preferred channel of communication which is available at their fingertips. 

Businesses from every industry vertical will be able to reduce their expenses by 30% without infusing CapEx with a pay-as-you-go model and increase remote workforce productivity through a real-time performance analytics dashboard by extracting actionable customers insights. With quick deployment of cloud-based voice & AI solutions businesses can easily manage teams across pan India from a single location on a secured, reliable & robust communication platform for product sales & order booking, quality lead conversion, upselling & cross-selling, feedbacks & surveys, client demos, onboarding and much more.

“With Work from Anywhere becoming the new norm, there are human resources which otherwise were not available earlier are now in the market, which can be leveraged by organizations to relook at their CX Delivery Models. With the Knowlarity Tech suite and VOIZ’s marketplace and productivity tools, an On-Demand CX Delivery Model is a reality,” said Jaideep Kumar, CSO of Knowlarity. “It is important to note that the solution comes inbuilt for the customers to engage directly with an on-demand freelancer’s human asset for bite-sized calling which makes up about 50% of all customer interactions in the real world for both Enterprises and SMB’s customer bases”, said Vineet, CBO of Voz

About Knowlarity:

Knowlarity enables automated communication workflow by allowing operators to work online via Cloud. It allows businesses to work on an effective communication network via cloud solutions such as Click to call, number masking, multi-level IVR, Toll-Free Number, Softphone WebRTC & MPLS Embeddable Video Platform, AI-enabled solutions like speech analytics, chatbot/voice bot and more. Knowlarity has the ability to empower your teams with virtual working solutions to ensure business operations shouldn’t get affected by enabling working from anywhere. For more information, please visit https://www.knowlarity.com

About Voiz: 

Voiz is a tech-enabled remote freelance CX marketplace for the entry-level white-collared unskilled workforce in the CX space. With more than 100K CX freelancers on its marketplace, Voiz provides a secure byte-sized contact centre platform to both SMB and Enterprise either as a DIY or subcontracts the managed service to Voiz curated contact centre leveraging its 100K CX freelancer on its marketplace. At Voiz marketplace customers can manage the CX freelancer/agent life cycle from discovering  BYOD CX freelancers, train them online on Voiz LMS, use Voiz contact centre production module or integrate it with the regular CRM or any other dialers either by an API or even simple excel upload the latter usually in the beginning stage, manage quality, login metrics, pay the freelancers and finally retire the CX freelance in either Byte sized or fully operationally contact centre portions all on the platform. For more information, please visit https://www.voizworks.com/.

AlignAcademy.com Announces Restructuring of Business Model to Expand Partnerships

AlignAcademy.com today announced a restructuring program as part of the next phase of its work to create a business model that provides profitable collaborations with both current and future partners.  The restructuring program includes a simplification of the firm’s online operations, expansion of publishing services, streamlining of various administrative processes, and outsourcing of several non-critical functions. As part of the program, AlignAcademy.com today commenced an initiative to engage approximately 5 new strategic partners before the end of 2020. 

This is a defining moment for AlignAcademy as the firm seeks to fulfil its mission of building up safer families for tomorrow’s leaders. The restructuring program is expected to provide even greater value for investors, as the firm’s flagship Young Entrepreneurs Club will focus more on processes that will shave off needless costs while giving customers an enriching learning experience. Participants in the Young Entrepreneurs Club community can also expect easier access to more resources that will help them build fulfilling businesses and careers that will result in happier individuals in happier homes.

AlignAcademy’s Director of Young Entrepreneurs Club, Engr. Winston C Ikekeonwu said, “We are announcing far-reaching changes today to remodel our organization as part of our efforts to serve our partners better. Even though many other firms are announcing restructuring programs as a knee-jerk response to the COVID-19 pandemic, this is completely different. Nobody is getting laid off; no one is going to take a pay cut. Indeed, when we are done, all our stakeholders – including our investors, vendor partners and customers – will gain significant benefits in the form of increased profits and saved time. In today’s fast-paced world, we all know how valuable time is. Our improved processes and procedures will allow our stakeholders ultimately redeem their lost time.”

A key part of the remodelling initiative is the recently launched Young Entrepreneurs Club VIP Program which features special exclusive deals such as deeply discounted investment homes, private equity deals, early-stage business funding opportunities, and other projects previously available only to a few key players such as investment bankers and venture capitalists. Participants in the VIP Program and their family members will also be able to access special investment classes, networking opportunities with fellow investors, vacation packages, and other bonuses.

Both current and future investors who are interested in finding out more details on the specific benefits they qualify for in AlignAcademy’s Young Entrepreneurs Club new restructured programs (including the VIP Program) should send an email to vip.alignacademy@gmail.com

To get free information on how you could be a part of the AlignAcademy Young Entrepreneurs Club’s mission to help build a world with safer homes, please visit www.alignacademy.com today.

The Young Entrepreneurs Club of AlignAcademy helps private investors and small businesses through projects that leave a positive impact on more families in their communities.

For further information or additional comments, please contact Engr Winston C Ikekeonwu  +234 803 2219 627 or email winston@alignacademy.com

EC-Council University and GNA University Announce Partnership

January 25, 2019 ( PR Submission Site )  EC-Council University (ECCU) announced a partnership with GNA University (GU) to promote educational and career opportunities for the students of GNA University, in India, on Tuesday (22 Jan 2018).

Job recruitment experts in India claim that there are over 30,000 vacancies in the cybersecurity industry in the country. With the country witnessing at least one crime every ten minutes, it is apparent that the demand for cybersecurity professionals is on the rise.

Through this partnership, GNA University students can receive EC-Council’s industry certifications which are embedded within the courses of their degree programs. The cybersecurity courses will be provided by ECCU and be imparted by professors that are industry experts with applied practitioner-focused curriculum and delivered online.

GU shall have the opportunity to collaborate with globally recognized EC-Council’s Cyber Security curriculum and tie up with an American University accredited by the Distance Education Accrediting Commission (DEAC).

Lata Bavisi, President of EC-Council University said: “India continues to be a region of key importance for the cybersecurity workforce development and we are looking to build more partnerships with major institutions in India, such as GU. We strongly believe that our partnership will benefit the growing cybersecurity skill-gap in the nation.”

Gurdeep Sihra, President of GNA University said: “This partnership will definitely lead to better employability of students across the world and students can work on various roles of security analyst, Security Engineer, Forensic Computer Analyst, Penetration Tester, Security Architect, IT Security consultant etc. and meet the needs of the industry in India and across the globe.”

About EC-Council University

EC-Council University was founded in 2003 by the Chairman of the Board, Mr. Sanjay Bavisi, to educate and train information security professionals across the globe. It currently offers a Masters and Bachelors of Science in Cyber Security as well as, five graduate certificate programs to provide students with a strong foundation and preparation in management and leadership. EC-Council University places value on the qualities of ethical behavior, innovative thinking, critical thinking, scholarship, and leadership to help promote and advance the goal of educating information security experts, preparing them to make the world safer and more secure for everyone.

EC-Council University is accredited by Distance Education Accrediting Commission (DEAC)— a private, non-profit organization that operates as a national accreditor of distance education institutions. Accreditation by DEAC covers all distance education activities within an institution and it provides a single source of nationally recognized accreditation. DEAC is listed by the U.S. Department of Education as a nationally recognized accrediting agency as well as an acknowledged member of the Council for Higher Education Accreditation (CHEA).

EC-Council International, the parent company of EC-Council University, is a world leader in certifying professionals in these skills and techniques. The company is the creator and owner of several internationally-recognized certifications including Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (CHFI), Disaster Recovery Professional (EDRP), Certified Network Defense Architect (CNDA), Certified Security Analyst (ECSA), Certified Secure Computer User (CSCU), Network Security Administrator (ENSA), and License Penetration Testing program (LPT) among others in more than 150 countries.

EC-Council has certified more than 220,000 information security professionals worldwide.

To know more about EC-Council University visit: https://www.eccu.edu/

About GNA University

GNA University (GU) is designed to be a leading higher education organization engaged in creating, preserving and imparting knowledge to a diverse community of students. The University “aspires to nurture value-based leaders who have knowledge and skills to create success in their organizations.

The university seeks to improve the quality of life through eclectic blend of science, technology and humanities for innovative solutions to real life problems. The university is engaged in imparting, creating, preserving and propagating knowledge in the global context”

The unique feature of the programs conducted at the University is the focus on experiential learning, industrial internships, learning to learn principles, flexible, credit-based study programs and holistic development of personality which in turn will ensure employability of the students.

The GNA University benchmarks itself with leading institutions across the world in terms of intellectual capital, academic quality, delivery practices, and industry linkages. The University credo includes focussing on meritocracy, transparency, accountability, ethical behavior, and service orientation.